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AMI offers a thirty (30) day warranty on all hardware products, excluding battery packs and keyboard controllers unless otherwise documented in a legal contract with the customer or warranty card accompanying the product.
AMI warrants that the Product will be free from defects in materials and workmanship, under normal use and service and will perform substantially in accordance with the description of the Product in the AMI User's Guide for this product.
If you desire some other specific form of conveyance or shipment beyond the USA border or if the product is out of warranty, you must bear the cost of return shipment.
Please note that if you return the Product without proof of purchase or after expiration of the applicable period of coverage for this Limited Warranty, AMI will, at its option, repair or replace the Product and charge you the then effective AMI recommended Retail Price for the repair or replacement of the Product.
To obtain warranty service, you must first call AMI technical support at 770-246-8645.
If tech support cannot resolve the problem you are encountering, you will be directed to submit a return materials authorization form. This form can be found on our website: under RMA Procedures or the form can be faxed to you.
If possible, please include some details of the request / issue in the "Message" box.
Please retain a copy of your notification for your files and future references.
Some states allow limitations of duration of an implied warranty, so the above limitations may not apply to you.
In no event shall AMI or its suppliers be liable for any special, indirect, consequential, exemplary, or incidental damages whatsoever, Including, without limitation, damage for loss of business profits, business interruption, loss of business information, loss of goodwill, or other pecuniary loss) whether based in contract, tort, negligence, strict liability, or otherwise, arising out of the use or inability to use the SOFTWARE, even if AMI has been advised of the possibility of such damages.
This limited warranty gives you specific legal rights.
You may have others which vary from state to state.
AMI grants a limited warranty only to the original licensee that the SOFTWARE will perform substantially in accordance with the accompanying written documentation prepared by AMI for a period of 30 days from the date of receipt by the original licensee unless otherwise documented in a superseding legal contract with the customer or warranty card accompanying the product.